Contact

ITSMF Benchmarking

P.O. Box 1860

5200 BW 's-Hertogenbosch

The Netherlands

 

Jan Sonneveld

+31 65 333 8919

 

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General

 

Information

 
 
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General

Results from the 2010 database

ITSMF-Benchmarking showed detailed information from the 2010 database on the stand at the 2010 ITSMF NL Annual conference. The data is based on 90 assessments on Incident Management where we only use about 40 because of data quality.

We let you draw your own conclusions

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